At Noor-e-Alam, we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.

Information We Collect

When you place an order or create an account on our website, we collect information including your name, email address, phone number, shipping address, and payment details. We also collect basic usage data such as browser type and pages visited to improve your experience.

How We Use Your Information

We use your information to process and fulfill your orders, send order confirmations and updates, respond to your queries, and improve our website and services. We do not sell, trade, or rent your personal information to third parties.

Payment Security

All payments made through our website are processed securely. We do not store your full payment card details on our servers. Bank transfer details shared with us are used solely for payment verification purposes.

Order Communications

By placing an order, you agree to receive order-related communications via email and WhatsApp. These include order confirmations, payment reminders, dispatch notifications, and delivery updates.

Cookies

Our website uses cookies to improve your browsing experience. You can choose to disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We reserve the right to update this privacy policy at any time. Changes will be posted on this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

For any privacy related queries contact us on WhatsApp at 0309-4886464 or email us through the contact page.

Disclaimer:

Colors of products shown on the website may vary slightly due to photography lighting and screen calibration settings.